Certified ScrumMaster

This Certified ScrumMaster® (CSM) course is an intensive deep dive into creating and continuously improving your Agile capabilty using the world's most popular Agile method: Scrum. To be eligible for CSM, you must complete the full two-day course and all coursework, and pass the online CSM test, which you complete online following the course.

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The course provides an immersive learning experience emphasising hands-on participation through a mix of interactive seminars, group discussions, team activities, games and role-plays.

We use highly immersive adult learning techniques such as visual modelling, simulations, role-plays and 'Training from the Back of the Room' activities to enable self-directed learning and enhanced retention.

Unlike Scrum courses with other trainers, this course offers a Trial Scrum Exam on day 1 with answers discussed day 2. This provides you with clear feedback on your Scrum knowledge in preparation for the post-course certification test.

This course is organised and run using Scrum as a management framework. This allows for feedback and flexibility as well as experiencing Scrum in action throughout the course.

Learning Outcomes

You will learn:

  • The philosophy, values and principles that guide you in becoming more Agile.
  • The nature of principles such as Empirical Process Control, Iteration, Timeboxing and Self-organisation that provide an effective model for working in a complex environment.
  • The Scrum roles in-depth and how they fit together to address Project Management.
  • How to establish an environment to foster high-performance agile delivery including creating a Definition of Done and keeping a Product Backlog in a well-groomed state.
  • Techniques for facilitating and participating in highly effective agile meetings each iteration and each day.
  • How to leverage review and retrospective activities to produce better fit solutions and continuously improve our Scrum delivery capability.


The course is suitable for all participants in Scrum projects including analysts, programmers, testers, architects, project managers and business representatives.

Accreditation & Certification

All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, passing the CSM test, and accepting the license agreement designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. This course also provides pre-requisites required for the Advanced CSM and Certified Scrum Professional - ScrumMaster.

The course fee covers two attempts to take the CSM test, the first two years of certification, and a two-year membership to the Scrum Alliance community where additional Scrum information is available.

Attendees will be notified about this test by the Scrum Alliance. The official material for preparing for the test is available from The Scrum Alliance resources page. Test results will be communicated to each participant by the Scrum Alliance. Upon successful completion of the test, participants will be enrolled as Certified ScrumMasters.


Preparing for the course

The first step toward your CSM accreditation is familiarising yourself with Scrum. Details about preparation will be emailed to participants upon registration and includes the following resources:

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