Introduction to Business Analysis

This 1-day course provides a pragmatic introduction to key business analysis concepts and the business analyst role. It includes a number of hands-on exercises to apply what you learn. It is targeted at those who are new to Business Analyst roles or considering moving into this profession. The course is also highly suitable to subject matter experts, business representatives, and project roles that involve business analysis activities.

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Business analysis is a broad and exciting profession and skill set. Your role is to understand businesses, their needs and their problems and then help assess and validate solutions to fulfil these needs or solve these problems. In the process you will be involved in a wide range of activities including analysis, requirements management, communication, solution assessment and validation, and planning.

The ‘Introduction to Business Analysis’ course is delivered by seasoned business analysis practitioner consultants who undertake business analysis activities on a daily basis.

For groups of 5 or more, contact to discuss hosting a private course in-house at your place. 



  • Context of Business Analysis
  • Definition of Business Analysis

Key Concepts

  • Business
  • Projects
  • Requirements

The Business Analyst Role

  • Capture requirements
  • Analyse
  • Communicate
  • Assess and validate solutions
  • Plan and manage

Skills and Tools

  • Business Analyst skills
  • Business Analysis tools

Learning Outcomes

Following the completion of this course, students will be able to:

  • Understand key business analysis concepts
  • Explain the role and activities of a Business Analyst
  • Describe the skills and tools of a Business Analyst


  • New Business Analysts
  • Those considering a Business Analyst profession
  • Project roles that include business analysis activities
  • Business representatives and managers
  • Subject matter experts

Accreditation & Certification

This course is endorsed by the International Institute of Business Analysis and aligns to the Business Analysis Body of Knowledge®. This course contributes 6.5 Professional Development Hours (PD Hours) towards Qualifying for your IIBA® certification and 6.5 Continuing Development Units (CDUs) towards your recertification for either the CCBATM or CBAP® designation - use the IIBA® course code E031-010.


There are no prerequisites for this course.

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