Requirements Elicitation

This 1-day course provides a core understanding of elicitation, the importance of planning, and coverage of many valuable elicitation techniques. Emphasis is also placed on the need to verify requirements with the business to confirm that an accurate understanding has been elicited. During the afternoon session course participants undertake a realistic elicitation exercise, to reinforce the principles and techniques learnt during the course.

Recommend course:


Greater emphasis is being placed on skilled Business Analysts who have the ability to communicate strongly, engage with stakeholders, and elicit a clear understanding of business requirements. Requirements elicitation skills have never been more important for Business Analysts and IT professionals.

The ‘Requirements Elicitation’ course is delivered by seasoned Equinox consultant practitioners who apply the techniques and practices presented in this course on a daily basis.

For groups of 5 or more, contact to discuss hosting a private course in-house at your place. 


Introduction to Requirements Elicitation

  • Goals of elicitation
  • Elicitation in the analysis process
  • Requirements elicitation methodology


  • The need for planning
  • Common elicitation problems
  • Requirements elicitation techniques
  • Requirements election patterns
  • Selection criteria
  • The requirements elicitation plan


  • Preparing for the elicitation session
  • Performing elicitation
  • Managing the elicitation session
  • Presenting the elicitation results


  • Communicate the requirements set
  • Check elicitation results
  • Check elicitation process

Act – corrective action

Requirements elicitation exercise

Learning Outcomes

Following the completion of this course, students will be able to:

  • Identify where requirements elicitation fits within the broader requirements process
  • Understand and adopt an elicitation methodology
  • Select appropriate elicitation techniques for the situation
  • Plan and manage a requirements elicitation session
  • Understand the need for verification of elicitation results


The primary audience for this course is business analysts and systems analysts of all levels of experience. The course will also be of value to any project team members who are involved in elicitation or requirements activities.

Accreditation & Certification

This course is endorsed by the International Institute of Business Analysis and aligns to the Business Analysis Body of Knowledge®. This course contributes 8 Professional Development Hours (PD Hours) towards Qualifying for your IIBA® certification and 8 Continuing Development Units (CDUs) towards your recertification for either the CCBATM or CBAP® designation - use the IIBA® course code E031-007.


It is recommended that participants have some experience with requirements in project environment before attending.

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