AI in Action: Boosting Efficiency with Microsoft 365 Copilot

Understanding how to use Artificial intelligence (AI) in your daily work is a must-have skill for the modern workforce.

Description

In AI in Action: Boosting Efficiency with Microsoft 365 Copilot, you will gain the knowledge and confidence necessary to effectively and responsibly use AI in your daily work. You will learn how to create clear instructions (prompts) that improve results and speed up your work.

Outline

  • Welcome and context
  • Introduction to Microsoft 365 Copilot (free vs paid; where it shows up)
  • Building everyday confidence (do’s/don’ts, myths, practical use cases)
  • Prompt engineering 101 (good prompts, simple framework, multi‑step prompting plus quick activity)
  • Art of the possible (Notebooks, Pages and a quick workflow demo)
  • Wrap‑up and Q&A (3 C’s and next‑day challenge)

Learning outcomes

Following the completion of this course you will be prepared to effectively work with Microsoft 365 Copilot inside your business environment:

  • Understand where Microsoft 365 Copilot lives across their tools and the difference between free and paid capabilities, including Notebooks and Pages.
  • Gain confidence using Copilot for everyday tasks such as drafting, summarising, extracting metrics, and restructuring information.
  • Apply responsible AI practices by following clear do’s and don’ts, validating outputs, and protecting sensitive information.
  • Write clear, effective prompts using a simple framework and improve results with multi‑step prompting (prompt chaining).
  • Build a basic, repeatable workflow in Copilot (using Notebooks for paid users) and understand how Pages can centralise knowledge and turn content into actions.
  • Identify at least one immediate workflow in your role where Copilot can save time and improve first‑draft quality, and plan a next‑day experiment to measure impact.

Audience

  • General staff, with a varying degree of technical expertise

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Understanding the implications of using Artificial intelligence (AI) in your organisation is a must-have skill. Leaders overseeing AI adoption need to engage the business in a conversation that will often involve new ideas and concepts, some of which are still in development.

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